Technical Product Owner – Salesforce Health Cloud & AI-Enabled Agile Delivery
New
P
PRO-SpectusPatient services
Location: US - Remote, Flexibility of working hours to support activities across EST to PST zonesFull-TimeMiddle
SalaryThe annual range for this position is $115,000 - 140,000, based on experience and qualifications
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Job Details
- Experience
- 3+ years as a Product Owner in an agile environment
- Required Skills
- AgileSalesforceJiraConfluenceGenerative AIHIPAA
Requirements
- Have 3+ years of experience as a Product Owner in an agile environment, with direct backlog ownership and responsibility for priority decisions.
- Show a track record of taking digital products from concept to launch and describing what changed as a result.
- Bring working knowledge of the Salesforce platform and configuration model, including objects, fields, record types, permission sets, flows, and reporting.
- Be able to write requirements that developers can build from and testers can verify independently.
- Have data literacy, including comfort defining metrics, working with reports and dashboards, and using evidence to guide decisions.
- Have practical experience with generative AI tools for documentation, analysis, and agile workflows.
- Have communication and negotiation skills to influence without authority and hold a position under pressure.
- Be comfortable working at pace with incomplete information in a fully remote environment.
- Have a bachelor’s degree in Business, Information Systems, Healthcare Administration, or a related field, or equivalent practical experience.
- Health Cloud experience is a strong advantage.
- Patient services, patient access, hub services, specialty pharmacy, market access, or revenue cycle management experience is a strong advantage.
- Jira and Confluence experience is preferred; familiarity with Atlassian Rovo, Claude, or comparable AI assistants is preferred.
- Familiarity with HIPAA and regulated healthcare environments is preferred.
- Relevant preferred certifications include CSPO, PSPO, PMI-PBA, Salesforce Certified Administrator, Salesforce Certified Business Analyst, or Salesforce Health Cloud Accredited Professional.
Responsibilities
- Contribute to the product roadmap with IT Development, Innovation and Impact, and Implementation leaders.
- Own and prioritize a backlog spanning client launches, enhancements, defects, and platform work.
- Translate business needs into Salesforce Health Cloud epics, features, user stories, and acceptance criteria.
- Ensure work is ready for sprint commitment, including requirements, dependencies, design decisions, data and access needs, and test scenarios.
- Use Claude, Claude Code, Agentforce Vibes, and Rovo to support research, story writing, documentation, and test scenario generation.
- Synthesize stakeholder priorities across Market Access, Clinical Adherence, Pharmacy, Revenue Cycle Management, Implementation, and Compliance.
- Define success measures and track adoption, error and rework rates, cycle time, and operational impact after release.
- Define acceptance criteria, accept completed work, and make timely scope and priority decisions during sprints.
- Lead user acceptance testing, triage defects, demonstrate completed functionality, and coordinate training and business readiness for go-live.
- Partner with the Salesforce architect, AI Lead, and data team on reusable platform solutions, automation guardrails, reporting, analytics, and integrations.
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