Senior Product Operations Lead & Program Manager - Content Experience Innovation
New
J
JobgetherDigital content
Based in the United StatesFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- At least 10 years of experience in Product Operations, Product Management, Program Management, Business Operations, or a related discipline within a product-driven organization.
- Required Skills
- JiraProduct Operations
Requirements
- At least 10 years of experience in Product Operations, Product Management, Program Management, Business Operations, or a related discipline within a product-driven organization.
- Ability to design, implement, and scale operational processes, team cadences, and systems in fast-moving, ambiguous environments.
- Experience managing strategic planning, OKRs, QBRs, roadmaps, portfolio prioritization, and executive reporting.
- Strong analytical and organizational skills, including synthesizing complex or incomplete information into decision-ready insights.
- Ability to connect projects and programs to broader business objectives and strategic priorities.
- Experience building scalable operational tools, workflows, and systems; practical knowledge of AI-powered solutions and automation.
- Judgment in identifying operational improvements, evaluating trade-offs, and prioritizing initiatives with measurable impact.
- Experience collaborating across Product, Engineering, TPM, Design, and non-technical teams.
- Proficiency with Jira and Airtable and ability to adapt existing frameworks to evolving team needs.
- Program management capabilities including dependency management, change management, risk mitigation, stakeholder alignment, and execution across multiple workstreams.
- Experience in content discovery, content merchandising, merchandising performance management, or recommendation systems is preferred.
Responsibilities
- Define, document, and improve team operating models, workflows, and standards.
- Lead strategic planning, OKRs, and QBRs, coordinating inputs, timelines, deliverables, and leadership-ready reports.
- Manage portfolio operations, including project intake, prioritization, roadmaps, launch calendars, dependencies, risks, and milestones.
- Establish stakeholder communication practices and maintain a reliable source of truth for plans, decisions, timelines, and outcomes.
- Design scalable systems, tools, and workflows that streamline operations and use AI and automation to reduce administrative effort.
- Identify and measure operational improvements to the product development lifecycle.
- Partner with content exploration teams and product and technology stakeholders to advance innovation roadmaps and content discovery experiences.
- Lead cross-functional programs across product areas, managing dependencies, stakeholder expectations, changing priorities, and organizational transformation.
- Collaborate with senior leadership on strategic vision, business opportunities, and execution plans.
- Monitor portfolio progress, surface risks and blockers, and provide actionable insights for decision-making.
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