Senior Program Manager, Revenue Operations
L
LaunchDarklyB2B SaaS
Remote - US EastFull-TimeSenior
SalaryZone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,500 - $187,660; Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800 - $168,850; Zone 3: All other US locations - $116,000 - $159,500. Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
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Job Details
- Experience
- 10+ years of experience in program management, project management, or operations
- Required Skills
- Project ManagementJiraAsanaRisk Management
Requirements
- 10+ years of experience in program management, project management, or operations.
- Ideally, experience supporting a Revenue Operations, Sales Operations, or GTM function.
- A strong track record running cross-functional programs with multiple stakeholders and competing priorities.
- Experience establishing program governance, including operating rhythms, status reporting, and decision logs, from scratch.
- Comfort managing risk logs, mitigation plans, and escalation processes.
- Ability to align stakeholders across Sales, Customer Success, Marketing, and RevOps through communication and facilitation.
- A data-driven approach and comfort defining and tracking program success metrics.
- Experience with project management tools such as Jira, Asana, or Monday.
- PMP, Agile/Scrum certification, or equivalent experience is a plus.
- GTM tool implementation experience is a plus.
- B2B SaaS experience is preferred.
Responsibilities
- Translate strategic priorities into structured program plans with milestones, owners, and deliverables.
- Track program progress and outcomes against plans, managing dependencies and escalating blockers as needed.
- Establish operating rhythms for cross-functional programs and run status and steering meetings.
- Maintain decision and action logs and standardize reporting across programs.
- Coordinate across RevOps and Field teams, including Sales, Customer Success, and Marketing.
- Clarify stakeholder roles and responsibilities and align teams on priorities and timelines.
- Facilitate decisions and communicate updates to stakeholders and leadership.
- Identify risks early, maintain risk logs, and develop mitigation plans.
- Resolve cross-functional dependencies and escalate decisions requiring leadership input.
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