Digital Inside Sales Representative

New
T
TwilioCommunications SaaS
This role will be remote, and based in the UK.Full-TimeEntry
Salary not disclosed
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Job Details

Experience
At least 1+ years of closing sales experience or sales development/business development experience in a technical SaaS/CPaaS space, with a record of top performance.
Required Skills
Cloud ComputingData AnalysisSalesforce

Requirements

  • Have at least 1+ years of closing sales or sales development/business development experience in technical SaaS/CPaaS, with a record of top performance.
  • Understand, or be interested in understanding, the cloud computing and communications business model.
  • Bring technical solutions selling experience and a problem-solving approach to customer conversations.
  • Demonstrate strong written and verbal communication skills, including the ability to simplify complex technical and financial details.
  • Have a demonstrated track record of managing forecasts.
  • Use data to develop account strategies, find opportunities, and prove value.
  • Bring strong organization, prioritization, and documentation skills.
  • Have a personal interest in the social-impact market and in making a positive difference.
  • Be adaptable and comfortable with ambiguity, change, and a fast-paced environment.
  • Be willing to travel occasionally for project or team in-person meetings.

Responsibilities

  • Acquire new customers and manage sales cycles to drive revenue while maintaining customer satisfaction across nonprofit and social-impact accounts.
  • Understand customers’ business and technical requirements and design solutions using Twilio’s communications API platform.
  • Work with Sales, Sales Development, Marketing, Product, Engineering, and Support to address customer requirements and help customers get started on the Twilio platform.
  • Generate and maintain an accurate sales pipeline and forecast using Salesforce.
  • Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn.
  • Drive deals forward, remove obstacles for customers and internal teams, and recommend process improvements.
  • Develop expertise in the social-impact and nonprofit market and explain how customers use Twilio’s platform.
  • Balance competing priorities and manage multiple projects and deals.
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