Freight Audit & Billing Manager

New

Based in IrelandFull-TimeManager

Salary not disclosed

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Job Details

Languages: Fluent written and spoken English
Experience: 4+ years of experience in billing, freight audit, revenue operations, finance operations, or carrier/forwarder back-office functions.
Required Skills: Microsoft ExcelFinancial analysisGoogle Sheets

Have 4+ years of experience in billing, freight audit, revenue operations, finance operations, or carrier/forwarder back-office functions.
Bring experience owning processes end to end, including building, improving, troubleshooting, and documenting billing or reconciliation workflows.
Be comfortable challenging charges with large organizations and following up persistently until discrepancies are resolved.
Have strong Excel or Google Sheets skills and experience with large invoice datasets, CSV exports, reconciliations, and detailed financial analysis.
Have experience writing requirements for software developers or working closely with development teams.
Have a strong interest in systems and automation.
Be fluent in written and spoken English.
Have strong attention to detail and the ability to identify discrepancies and incorrect charges accurately.
Have experience guiding or mentoring a junior colleague, or the maturity and ambition to take on functional leadership responsibilities.
Experience in DHL, UPS, FedEx, TNT, freight forwarding, e-commerce, logistics, telecommunications, or shared service centers is preferred.

Audit carrier invoices for surcharges, dimensional weight corrections, address corrections, duty and tax back-charges, and other inaccurate or unjustified charges.
Dispute incorrect carrier charges, track open disputes, follow up, and ensure agreed credits are received.
Re-bill legitimate carrier charges to customers and monitor open billing items.
Own customer-side shipment and service invoicing, credits, refunds, dunning, and collection of outstanding balances.
Communicate with carrier billing and account teams and prepare data and analysis to support carrier rate negotiations.
Define requirements and priorities for the internal billing module and work with software developers on specifications, testing, implementation, and rollout.
Support automation of invoice imports, audit rules, reconciliation, and customer re-billing.
Functionally guide the part-time Billing Specialist, establish daily routines, answer questions, and review work quality and accuracy.
Document billing processes and maintain operational procedures.
Prepare monthly reporting for the Managing Director on audit coverage, recovered amounts, uncollected charges, dispute win rates, and outstanding items.

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