Bilingual Patient Coordinator
S
SnappyCXHealthcare
This is a fully remote opportunity open to candidates in Colombia., U.S. Business HoursContract
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluent English and Spanish
- Required Skills
- HIPAA
Requirements
- Previous experience supporting a U.S.-based healthcare organization or medical practice.
- Fluent English and Spanish, with strong verbal and written communication skills.
- Experience in patient coordination, medical administration, scheduling, intake, or similar healthcare support.
- Familiarity with EHR/EMR systems and healthcare documentation.
- Understanding of HIPAA and patient confidentiality.
- Strong organizational skills and attention to detail.
- Ability to manage multiple patients, tasks, and follow-ups simultaneously.
- Reliable computer, internet connection, and remote workspace.
Responsibilities
- Coordinate communication among patients, families, healthcare providers, caregivers, and internal teams.
- Schedule appointments and follow-ups and assist with day-to-day patient coordination.
- Maintain accurate patient information and documentation in EHR/EMR systems.
- Handle inbound and outbound patient calls, emails, and follow-ups.
- Process referrals and assist with insurance eligibility verification and prior authorizations when required.
- Follow up with patients and help resolve scheduling, documentation, or service-related issues.
- Coordinate with home care services, medical equipment providers, and other healthcare resources as needed.
- Escalate urgent patient concerns, service delays, or care gaps to the appropriate team.
- Maintain HIPAA compliance and protect patient confidentiality.
View Full Description & ApplyYou'll be redirected to the employer's site
