- Enroll patients in philanthropic aid programs.
- Effectively manage post-enrollment work such as submitting claims or ordering medications.
- Reviewing patient enrollments for accuracy and completeness.
- Escalate and appeal patient assistance denials.
- Order, receive, and log medication orders.
- Coordinate medication deliveries to the designated pharmacy timely.
- Always provide exceptional customer service to both the patient and client.
- Provide patients with information they need to make informed financial decisions about their healthcare.
- Identify opportunities to improve Atlas products and services.
Customer serviceData entry