AI Solutions Consultant
New
T
True Talent Solutions PartnersLegal AI
The primary location is Los Angeles, CA, United States, though candidates based elsewhere in the US or in Canada (Toronto preferred) are also welcome to apply.Full-TimeMiddle
Salary150,000 - 200,000 USD per year
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Job Details
- Experience
- 4 to 8 years
- Required Skills
- RESTful APIs
Requirements
- 4 to 8 years of customer-facing experience in solutions consulting, solutions engineering, or implementation roles.
- At least 3 years owning end-to-end enterprise implementations in a post-sales capacity.
- Hands-on experience building, implementing, or configuring real-time, multi-turn voice AI agents.
- Strong technical fluency with APIs, webhooks, CRMs, data structures, and system integrations.
- Comfort using modern AI coding and productivity tools such as Claude Code or Cursor.
- Background in contact center software, conversational AI, or call center platforms is a strong plus.
- Experience in legal, insurance, or financial services intake operations is an asset.
- Hands-on individual contributor experience rather than an exclusively managerial background.
- Ability to operate effectively in a fast-moving, ambiguous startup environment.
Responsibilities
- Own the end-to-end post-sales customer journey from signed contract through live production deployment.
- Conduct deep-dive sessions with clients to understand their standard operating procedures, workflows, and current customer experience.
- Map client requirements to an AI-driven experience design, translating business logic into clear implementation documentation and specifications.
- Collaborate closely with an applied AI engineering team to ensure accurate, on-time delivery of configured solutions.
- Manage enterprise and mid-market client relationships as a trusted technical advisor throughout the implementation lifecycle.
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