Billing Specialist

New
Cape Town, Western Cape, South AfricaContractMiddle
Salary not disclosed
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Job Details

Required Skills
Problem SolvingCustomer service

Requirements

  • Strong numerical skills for performing calculations and reconciling accounts.
  • Proficiency in basic math and understanding of accounting principles.
  • Ability to analyze and interpret complex contractual terms and conditions.
  • Proficiency in using billing software and systems to generate invoices and manage accounts.
  • Familiarity with popular accounting software and billing platforms.
  • Effective communication skills for interacting with clients and internal stakeholders.
  • Strong organizational skills with the ability to prioritize tasks and meet deadlines.
  • Skilled in problem-solving and critical thinking to identify and resolve billing issues.
  • Familiarity with contract terminology, billing terms, and pricing structures.
  • Strong customer service skills with a professional demeanor.

Responsibilities

  • Review contractual agreements to understand billing terms, payment schedules, and invoicing requirements.
  • Create and send accurate and timely invoices to customers according to contract terms and ancillary charges.
  • Manage billing schedules to ensure invoices are sent on time and payments are received as expected.
  • Resolve billing discrepancies or disputes by collaborating with internal teams and external stakeholders.
  • Maintain accurate billing records for invoices, payments, and changes to contract terms.
  • Assist in financial reporting activities including analyses related to contractual billing and revenue recognition.
  • Maintain accurate and real-time timesheets.
  • Maintain documentation, processes, and standards through change management processes.
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