VIP Account Manager
New
N
NovibetIGaming, GameTech
Monterrey, Nuevo Leon, MexicoFull-TimeMiddle
SalaryCompetitive Compensation: Attractive salary and bonus scheme
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Microsoft OfficeNegotiationAccount ManagementRelationship managementCRM
Requirements
- Proven experience as a VIP Account Manager in the iGaming industry.
- Fluency in English.
- Strong communication and interpersonal skills.
- Aptitude for building relationships with professionals of all organizational levels.
- Excellent knowledge of Microsoft Office.
- Understanding of CRM tools.
- Ability in problem-solving and negotiation.
- Diploma or Degree in Sales, Marketing, Business Administration or a related field is a plus.
Responsibilities
- Manage a portfolio of VIP Key Account Customers.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Provide assistance to high-end, high-value players and attend hospitality events.
- Work closely with internal teams to serve high-value customers and provide a VIP customer experience.
- Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics.
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