Senior Manager, Business Transformation
New
A
ApryseSoftware
Denver, CO / Massachusetts / North Carolina / South Carolina / New York / Pennsylvania / Texas / Tennessee / VirginiaFull-TimeManager
Salary125,000 - 155,000 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- Project ManagementBusiness AnalysisStakeholder managementChange ManagementSaaSCRM
Requirements
- 8+ years of experience leading complex business transformation, program management, operational excellence, or strategic initiatives.
- Proven ability to independently lead large-scale, cross-functional transformation programs in fast-paced and ambiguous environments.
- Strong business problem-solving skills with the ability to distinguish root causes, business requirements, and proposed solutions.
- Experience designing and improving business processes and operating models to support future-state outcomes.
- Excellent program and project management discipline, including management of plans, milestones, dependencies, risks, decisions, documentation, and stakeholder communications.
- Demonstrated ability to influence and collaborate effectively with executive stakeholders and cross-functional leadership teams.
- Strong communication and facilitation skills, with the ability to challenge assumptions constructively and drive alignment.
- Comfortable operating as a hands-on leader who is equally willing to build project plans, facilitate workshops, analyze issues, and drive execution.
- Experience managing, mentoring, or coaching project managers and business analysts.
- Strong understanding of CRM, SaaS, data, integration, and enterprise systems environments, with the ability to work effectively alongside technical teams and solution architects.
- Highly organized, execution-focused, and able to manage multiple concurrent programs and priorities.
Responsibilities
- Lead complex, cross-functional transformation initiatives from problem definition through execution and adoption.
- Independently organize and drive workstreams, dependencies, decisions, risks, and stakeholder alignment in ambiguous environments.
- Establish program structures, governance models, operating cadences, and execution frameworks where none currently exist.
- Bridge business and technical teams to ensure alignment on priorities, requirements, dependencies, and outcomes.
- Develop and maintain integrated project plans, milestones, RAID logs, decision logs, ownership matrices, and executive reporting.
- Facilitate working sessions, drive decision-making, and ensure accountability across multiple functional teams.
- Partner directly with senior leaders, VPs, and executive stakeholders to communicate progress, escalate risks, and resolve roadblocks.
- Support user acceptance testing, readiness planning, business enablement, and adoption activities to ensure successful implementation of change.
- Personally contribute to project planning, documentation, analysis, stakeholder engagement, and execution activities as needed.
- Coach and mentor project management and business analysis team members, helping establish strong execution discipline and best practices.
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