Collections Administrator
New
R
Remote RavenProperty Management
PhilippinesFull-TimeMiddle
SalaryUp to $6/hr
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Job Details
- Required Skills
- Data entry
Requirements
- Prior experience in collections, accounts receivable, or a similar administrative role.
- Strong attention to detail, especially regarding lien documentation, legal referrals, and payment records.
- Ability to manage a high volume of accounts, documents, and correspondence simultaneously.
- Professional written and verbal communication skills for interaction with residents and attorneys.
- Proficiency in general computer and data entry skills.
- Ability to work comfortably within structured workflows and tracker-based processes.
- Reliable and self-directed in a remote work environment with the ability to meet daily and weekly deadlines.
- Experience in community association management or HOA collections is a strong plus.
- Familiarity with VMS or comparable property management software is a plus.
Responsibilities
- Establish and manage payment plans through the payment plan inbox.
- Post received legal payments in VMS and create backup documentation for deposits.
- Prepare lien documentation and lien releases in accordance with established policies.
- Prepare accounts for legal referral to attorney offices based on the Legal Tracker.
- Monitor shared inboxes and provide responses to emails and voicemails within 24 business hours.
- Correspond with residents, site teams, and attorneys regarding delinquent accounts.
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