Director, Growth Operations
J
JobgetherHealth Tech, B2B2C
Based in the United StatesFull-TimeDirector
Salary$170,000–$205,000
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Job Details
- Experience
- 8–10+ years
- Required Skills
- SalesforceHubSpotLookerData analytics
Requirements
- 8–10+ years of experience in Growth Operations, Marketing Operations, S&OP planning, or a closely related operational discipline.
- Advanced expertise in forecasting, demand planning, and analytical modeling.
- Hands-on experience using tools such as Looker, Google Sheets, and Salesforce.
- Strong knowledge of email service provider and marketing automation platforms such as Braze, Iterable, HubSpot, or similar systems.
- Proven ability to execute complex, multi-channel marketing campaigns with exceptional precision at scale.
- Demonstrated success transforming fragmented or chaotic workflows into standardized operating models and playbooks.
- Experience successfully designing and implementing AI-enabled workflows to automate repetitive work.
- Strong technical understanding of data flows, ingestion pipelines, customer data platforms (CDPs), targeting, and segmentation.
- Proven people leadership experience, including the ability to coach, develop, and empower high-performing operations professionals.
- Strong analytical judgment and the ability to translate data into practical operational and strategic decisions.
Responsibilities
- Lead S&OP forecasting and demand-signal modeling to align member growth plans with operational and organizational capacity.
- Oversee the end-to-end execution of millions of monthly marketing touchpoints across email, direct mail, SMS, and other growth channels.
- Build, maintain, and continuously improve the marketing operating system, including campaign playbooks, standardized workflows, quality controls, and cross-functional guardrails.
- Manage marketing vendors and infrastructure, optimizing partnerships, costs, processes, and output as campaign volumes grow.
- Lead and coach the Growth Operations team while providing direction to dedicated analytics resources.
- Oversee data flows, ingestion pipelines, and customer data infrastructure supporting precise targeting and segmentation.
- Identify opportunities to automate manual processes and implement AI-enabled workflows that address operational bottlenecks and improve team efficiency.
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