Client Development Representative
New
J
JobgetherCommercial refrigeration
Based in United StatesFull-TimeSenior
SalarySalary range of $86,320–$160,308, with actual compensation determined by factors such as knowledge, skills, experience, and work location.
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Job Details
- Experience
- At least 8 years of progressive experience in Sales, Marketing, Client Development, or a closely related field, including a minimum of 3 years of progressive client development experience within the food retail industry.
- Required Skills
- Project ManagementBusiness DevelopmentMicrosoft OfficeMarketingAccount ManagementCRM
Requirements
- Bachelor’s degree in Marketing, Business, Finance, or a related field preferred.
- At least 8 years of progressive experience in Sales, Marketing, Client Development, or a closely related field.
- Minimum of 3 years of progressive client development experience within the food retail industry.
- Demonstrated experience working directly with senior-level procurement and purchasing managers and other high-value customer stakeholders.
- Strong understanding of customer relationship management principles, business development, account growth, and customer engagement.
- Comprehensive knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- Familiarity with Microsoft CRM solutions.
- General knowledge of commercial refrigeration or familiarity with refrigeration products and services preferred.
- Proven ability to manage and prioritize multiple accounts, projects, tasks, and conflicting priorities in a fast-paced environment.
- Exceptional attention to detail, time management, organization, and follow-through.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent interpersonal, motivational, presentation, written, and verbal communication skills.
- Ability and willingness to travel up to 50%.
Responsibilities
- Serve as the primary customer contact for day-to-day projects and customer-impacting activities, ensuring requirements are clearly understood and communicated to internal development and delivery teams.
- Build and maintain strong, trusted relationships with high-revenue clients, senior procurement and purchasing stakeholders, outside sales teams, and other internal partners.
- Identify and communicate qualified project leads and new business opportunities to the Business Development team to support growth within target customer groups.
- Manage multiple accounts, programs, projects, and tasks simultaneously while effectively prioritizing competing demands and maintaining high standards of execution.
- Develop strong internal relationships across functions to facilitate collaboration, accelerate decision-making, and ensure customer needs are addressed effectively.
- Proactively identify customer and project issues, engage the appropriate departments and subject-matter experts, investigate root causes, and coordinate timely resolution.
- Act as the voice of the customer, advocating for customer needs while holding relevant teams accountable for delivering high-quality products, services, and experiences.
- Support customer growth objectives by understanding client needs, identifying opportunities, and collaborating with internal and external stakeholders to develop effective solutions.
- Assist with the mentorship and development of other team members by sharing knowledge, supporting best practices, and contributing to continuous improvement initiatives.
- Travel as needed to support customer relationships, business development activities, and project requirements, with the ability to travel up to 50%.
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