- Onboard new customers using different channels (phone calls, video conferencing, emails and text messaging)
- Educate new customers about the benefits Wisetack brings to their business
- Executing ad-hoc activation campaigns, as determined by business needs
- Communicate merchant needs, recurring blockers, and feedback to cross-functional partners, especially product, marketing, and partner teams
- Collaborate actively with the growth and product teams to ensure consistent experience, share learnings, and consolidate feedback