Associate Client Development Manager
New
M
Merchants FleetFleet Management
Location: RemoteFull-TimeMiddle
Salary90,000 - 140,000 USD per year
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Job Details
- Experience
- 2–5 years
- Required Skills
- SalesforcePresentation skillsAccount ManagementRelationship management
Requirements
- 2–5 years of experience in sales, account management, client development, or the fleet industry.
- Bachelor’s degree in business or a related field.
- Demonstrated ability to build strong client relationships and identify growth opportunities.
- Strong communication, presentation, and relationship management skills.
- Ability to confidently engage with stakeholders at all levels of an organization.
- Excellent organizational, problem-solving, and time-management skills.
- Self-motivated with the ability to manage multiple clients, priorities, and deadlines.
- Collaborative mindset with a focus on customer success.
- Proficiency in maintaining sales pipeline data.
Responsibilities
- Manage a portfolio of Tier 3 clients, serving as a trusted partner focused on client retention, engagement, and long-term growth.
- Own revenue growth and penetration goals through upselling, cross-selling, leasing, and value-added services.
- Maintain proactive communication and deliver insights to support client success.
- Monitor client engagement and portfolio health to identify at-risk accounts.
- Develop and execute monthly and annual vehicle forecasts in partnership with clients.
- Maintain accurate client activity, opportunities, and engagement information in Salesforce.
- Develop and present small fleet scorecards and use data to identify improvement opportunities.
- Partner with internal teams to support client onboarding, account transitions, and strategic initiatives.
- Conduct regular virtual check-ins and quarterly strategic conversations, with occasional travel for high-value meetings.
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