- Serve as the day-to-day client contact and lead client discussions, check-ins, updates, QBRs, and internal syncs.
- Take strategic ideas from concept through execution and own campaign follow-through.
- Develop campaign plans, strategic rationales, and POVs tied to client objectives and KPIs.
- Track creator and platform trends and translate them into campaign ideas and recommendations.
- Own recurring performance reporting and explain results, next steps, and performance against client KPIs.
- Organize and improve project workflows, schedules, briefs, and management sheets.
- Manage creator trackers, budget control reports, financial accuracy, creator compensation discussions, and campaign budgets.
- Identify client relationship opportunities and retention risks, and work to strengthen account health.
- Align Account Coordinators and Senior Account Coordinators on account strategy and execution.
- Partner with the paid amplification team and manage multiple clients, deadlines, and stakeholder updates.
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