Merchants Fleet

Merchants Fleet provides fleet management and fleet leasing solutions to large businesses, mid-sized companies, governments.

501-1000 employees

Founded 1962

$50M debt financing

Fleet Management

Private Company

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Fleet Management

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions2

Merchants Fleet HQ in HooksettNH or RemoteFull-TimeFleet ManagementPosted

Core Account Manager

Serve as the primary point of contact for assigned clients, ensuring timely resolution of issues and seamless delivery of services.
Develop a deep understanding of each client's business, industry, objectives, and fleet strategy.
Build consultative relationships that foster trust, loyalty, and long-term partnership.
Conduct regular client health check-ins to proactively identify opportunities and support retention.
Partner with Client Development Managers to expand service utilization.
Provide guidance across the fleet lifecycle, including vehicle ordering, registration, billing, and remarketing.
Deliver client reviews, fleet presentations, and consultative recommendations.
Utilize reporting tools, dashboards, and analytics to manage account performance.
Maintain accurate account documentation and workflow management within CRM systems.

Project ManagementData AnalysisMicrosoft Office+3 more

Showing 1 of 2 positions

About Merchants Fleet

Merchants Fleet pioneers the future of fleet management in North America, powering essential services and deliveries across over 20 diverse industries. You'll join a team managing over 200,000 vehicles for nearly 3,000 clients, from small businesses to large enterprises. They drive innovation with flexible leasing, advanced telematics, and their cloud-based TotalView® platform. This company was acquired by Bain Capital in 2022, securing $50 million in growth financing and expanding funding capacity to $2 billion.

How We Work

You will thrive in an encouraging, collaborative, and team-oriented environment. Merchants Fleet embraces a flexible work model, offering remote and hybrid remote options to its 500+ employees across 29 states. They foster a culture of lifelong learning, with company-paid training and professional development opportunities. Decision-making is supported by leadership who truly lead and engage with employees. You will experience a company recognized as a Great Place To Work for ten consecutive years, boasting an 84% employee satisfaction score.

Why Join Us

Shape the future of fleet management for a company that grew from 10 to 500+ employees in 2 years.
Work in an environment with an 84% employee satisfaction rate, significantly above the national average.
Contribute to a company leading the charge in EV fleet conversion, guiding clients toward sustainable solutions.
Access unlimited professional development and AI training to grow your skills and career.
Collaborate with engaged leadership in a culture that consistently makes the "Great Companies to Work For in NH" list.

Benefits & Perks

Competitive annual salary and performance-based bonus program.
Comprehensive health and wealth benefits, including insurance coverage.
Generous paid time off (3 weeks to start) and 11 paid holidays, plus 2 floating holidays and 3 sick/mental health days.
401k contributions from day one with a 4.5% match and immediate vesting.
Company-paid training, professional development, and AI training.
Employee fitness center with Peloton bikes, basketball and pickleball courts.
Employee engagement events and an Employee Referral Program ($2,000 bonus).

Tech Stack

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