Vice President, Revenue Cycle Technology Operations
New
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EnableCompHealthcare Revenue Cycle
United States - Remote; Franklin, TNFull-TimeVp
Salary not disclosed
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Job Details
- Experience
- 12+ years of progressive leadership experience; 5+ years leading at the senior director or vice president level.
- Required Skills
- Data Analysis
Requirements
- Bachelor's degree in business, healthcare administration, information systems, engineering, or a related field; MBA preferred.
- 12+ years of progressive leadership experience in healthcare revenue cycle management, healthcare operations, or technology-enabled services.
- 5+ years leading at the senior director or vice president level.
- Demonstrated success building and leading an enterprise technology-operations, digital-transformation, or automation portfolio.
- Proven experience leading operational change in a services-heavy business, including technology-led workflow redesign.
- Strong knowledge of healthcare revenue cycle operations, including complex claims, denials, and revenue recovery.
- Experience governing cross-functional portfolios in a matrixed organization.
- Demonstrated financial and analytical acumen in business-case development and KPI design.
- Experience directing outsourced or global delivery partnerships, including vendor governance and commercial oversight.
- Ability to navigate ambiguity and make data-informed decisions in a fast-paced environment.
- Excellent executive presence and communication skills.
Responsibilities
- Define and lead the enterprise vision, multi-year roadmap, and operating model for technology operations.
- Own the portfolio of operations technology, automation, workflow-transformation, and global-operations initiatives.
- Establish decision rights, accountability, and ways of working across Operations, Technology, Product, Data, Finance, and global vendor partners.
- Translate business strategy into enterprise capability, capacity, and delivery requirements.
- Sponsor workflow redesign and standardization across onshore and global operations teams.
- Set portfolio-level goals and KPIs for productivity, quality, cost-to-serve, and return on investment.
- Lead, develop, and hold accountable the Technology Operations leadership teams.
- Partner with Technology, Product, and Data leaders to align delivery requirements with platform architecture and product roadmaps.
- Maintain executive oversight of governance, operational continuity, regulatory controls, and third-party performance.
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