- Own Salesforce, HubSpot, Gong, Clay, and Accord as the commercial systems platform.
- Partner with Sales, Marketing, RevOps, and Client Success leadership to prioritize the systems roadmap and translate business requirements into technical specs and developer handoffs.
- Develop and maintain integration designs, including object models, data flows, triggers, and automations.
- Translate go-to-market strategy, territory or segmentation changes, and reporting needs into scalable system configuration.
- Build AI-assisted workflows, automations, and internal tools to reduce manual work across the commercial organization.
- Conduct data integrity and governance reviews covering field standards, deduplication, permissions, and audit readiness.
- Coordinate dashboards and reporting for pipeline health, forecast accuracy, and rep performance.
- Evaluate and pilot RevTech and AI capabilities and develop business cases and rollout plans.
- Manage systems supporting pipeline stages, forecasting categories, quoting/CPQ-adjacent workflows, and mutual action plans.
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