- Research Motor Vehicle Accident claim payments using EnableComp software, systems, tools, and online medical websites.
- Request, acquire, and review medical records, provider notes, explanations of benefits, and other supporting documentation.
- Submit supporting documentation with hospital claims to insurance companies.
- Follow up with payers by telephone and update claim systems with accurate information.
- Prepare MVA initial bill packets or appeal letters and submit them with required documentation.
- Meet departmental performance and production targets while completing work accurately and efficiently.
- Attend weekly team meetings to discuss updates, procedures, and client issues.
- Communicate systems errors, cross-department questions, and HIPAA questions to the manager.
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