Welcomeware & Administrative Specialist
New
E
Evolve Physical TherapyHealthcare
PhilippinesFull-TimeMiddle
Salary5 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 1 year of BPO, virtual assistant, customer service, healthcare support, or similar experience.
- Required Skills
- Customer serviceGoogle WorkspaceData entry
Requirements
- At least 1 year of BPO, virtual assistant, customer service, or healthcare support experience.
- Strong written and verbal communication skills.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Ability to work independently in a remote environment.
- Proficient with Google Workspace and common office applications.
- Comfortable learning and using new software and systems.
- Quiet and professional work environment.
- Reliable high-speed internet and backup connection.
- Computer capable of handling multiple applications and backup power solution.
- Noise-canceling headset and webcam.
Responsibilities
- Greet and communicate with patients through virtual platforms.
- Assist patients with questions, concerns, and general requests.
- Support virtual check-in and patient-facing workflows.
- Verify patient information and insurance-related processes.
- Enter accurate notes and documentation into appropriate systems.
- Schedule and coordinate patient appointments.
- Perform general administrative support such as data entry and file management.
- Maintain digital files and internal trackers.
- Communicate clearly with remote team members.
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