- Greet and communicate with patients through virtual platforms.
- Assist patients with questions, concerns, and general requests.
- Support virtual check-in and patient-facing workflows.
- Verify patient information and insurance-related processes.
- Enter accurate notes and documentation into appropriate systems.
- Schedule and coordinate patient appointments.
- Perform general administrative support such as data entry and file management.
- Maintain digital files and internal trackers.
- Communicate clearly with remote team members.
Customer serviceData entryGoogle Workspace