Legal Intake Specialist
B
Bush & Bush Law GroupLegal Services
Cali, Cali, Colombia. Barranquilla, Atlantico, Colombia. Cartagena, Cartagena Province, Colombia. Antioquia, ColombiaFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- English and Spanish
- Required Skills
- Microsoft OfficeCustomer serviceTime ManagementData entry
Requirements
- Fluency in both English and Spanish is mandatory.
- High school diploma or equivalent required; some college coursework preferred.
- Previous experience in a legal environment or customer service/intake role is preferred.
- Excellent verbal and written communication skills.
- Strong customer service focus with a compassionate demeanor.
- Strong organizational and time-management skills.
- Proficient in Microsoft Office Suite.
- Familiarity with case management software is a plus.
Responsibilities
- Handle incoming calls from clients involved in auto accidents professionally.
- Gather essential information regarding accidents and potential legal representation needs.
- Communicate legal processes and firm services to clients clearly.
- Document and track client details in electronic systems to assist attorney evaluation.
- Maintain accurate and confidential client records in compliance with legal standards.
- Manage multiple tasks in a fast-paced environment while prioritizing urgent client needs.
- Collaborate with the legal team to ensure efficient case progression and document organization.
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