Patient Support & Billing Specialist
New
W
Winning AssistantsMedical Healthcare
Argentina. Colombia. Mexico. Honduras. Nicaragua. El Salvador, 11:00 PM–9:00 AM Monday - Thursday; 9:00 AM to 4:00 PM Friday Eastern Daylight TimeFull-TimeJunior
Salary6 - 8 USD per hour
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Job Details
- Languages
- English
- Experience
- At least 1 year of experience
- Required Skills
- Microsoft OfficeGoogle Workspace
Requirements
- At least 1 year of experience in a medical or healthcare setting.
- Experience with patient calls, scheduling, and medical reception.
- Hands-on experience with insurance verification and claims processing.
- Experience with medical billing and/or medical coding.
- Strong written and spoken English communication skills.
- Proficient in Microsoft Office and Google Workspace.
- Ability to learn proprietary EMR systems.
- Available for overnight hours and video meetings.
- Reliable laptop or desktop computer with high-speed internet (min 25 Mbps).
- Noise-canceling headset and webcam.
- Ability to provide an NBI Clearance and/or Local Police Clearance.
Responsibilities
- Answer inbound and outbound patient calls, emails, and text messages.
- Schedule, reschedule, and confirm routine and urgent appointments.
- Assist patients with telehealth appointments and virtual care coordination.
- Update and maintain accurate patient records in the EMR.
- Verify insurance eligibility, benefits, and coverage.
- Process and submit medical claims.
- Follow up on claim status and basic billing concerns.
- Assist with medical coding and review records for billing accuracy.
- Coordinate communication between patients, providers, and administrative teams.
- Maintain patient confidentiality and follow HIPAA requirements.
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