Sales Operations Manager, Enablement
New
S
ScribeB2B SaaS
Remote US or hybrid based out of our San Francisco HQ.Full-TimeManager
Salary$97.8K - $175K
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Job Details
- Required Skills
- SalesforceChange ManagementCRM
Requirements
- Experience as a stakeholder or program owner through at least one CRM or systems implementation at a B2B SaaS company.
- Proven ability to identify, design, and specify fixes for broken workflows.
- Strong understanding of Salesforce and adjacent GTM systems.
- Experience running end-to-end onboarding or training cohorts with cross-functional contributors.
- Comfortable leading training sessions and office hours for large groups.
- Proficiency in daily use of AI-native tools and product dogfooding.
- Familiarity with sales engagement platforms or enablement tooling is a plus.
- Background in B2B SaaS, ideally with PLG or hybrid GTM motion.
Responsibilities
- Map the complete day-in-the-life workflow for every GTM role including AE, BDR, CSM, SE, and their managers.
- Design the task, queue, and report experience to ensure consistency across every pod.
- Build a manager inspection layer to facilitate adoption checks on a defined cadence.
- Manage end-to-end new-hire onboarding cohorts from initial system training to ramp milestones.
- Own change adoption for shifts in pricing, packaging, process, or tooling.
- Re-architect broken workflows and provide precise specifications for GTM Systems implementation.
- Run front-line user support and the case queue, leveraging internal tools to identify and address rep bottlenecks.
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