- Manage a portfolio of enterprise service professional partners as their primary point of contact and strategic advisor
- Own both retention and revenue growth across your portfolio
- Build trusted, durable relationships with partner leadership - VPs, C-suite executives, and owners
- Lead regular executive business reviews that deliver meaningful performance insight, strategic recommendations, and a clear point of view
- Conduct ongoing discovery to understand each partner's business evolution, competitive pressures, and growth priorities
- Serve as the primary escalation point for partner issues, driving cross-functional resolution
- Collaborate with partners on marketing strategies and platform investments tied to growth goals
- Analyze partner performance metrics to identify trends, risks, and opportunities
- Translate complex data into clear narratives and action plans
- Negotiate contracts and agreements to create mutual value
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