Renewals Account Manager
New
Z
ZscalerCybersecurity
Remote - USAFull-TimeMiddle
Salary65,625 - 93,750 USD per year
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Job Details
- Required Skills
- Artificial IntelligenceTime ManagementAccount ManagementCross-functional collaboration
Requirements
- Proven background in a high-volume renewal, sales, or account management environment.
- Proven ability to manage a large number of transactions and consistently meet targets.
- Demonstrated curiosity and active exploration of AI tools with a history of integrating new technologies.
- Excellent collaboration skills and experience working with cross-functional teams like deal desk, partners, and customer success.
- Exceptional organizational and time-management skills to handle a high volume of workstreams.
- Ability to adapt and navigate between high-level strategy and hands-on execution.
Responsibilities
- Manage the timely renewal of contracts for customers in the commercial segment with $50K and lower ARR.
- Ensure high customer and partner satisfaction throughout a high volume of renewal workstreams.
- Work directly with deal desk, pricing, partners, customer success, sales operations, account executives, and the end customer to get contracts renewed on time.
- Adopt and champion AI tools to stay on top of all tasks and improve productivity to meet and exceed targets.
- Develop an understanding of Zscaler products to help migrate existing contracts to current SKUs and identify potential upsell opportunities for the account executive.
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