Senior Account Manager APAC

GoGlobalProfessional Services

India. Malaysia. Philippines. Vietnam. Thailand. IndonesiaFull-TimeSenior

Salary not disclosed

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Job Details

Bachelor's degree in Business, Accounting, Finance, Human Resources, Commerce, or a related field; advanced degree preferred.
Minimum +5 years of experience in account management, portfolio management, customer success, or related services.
Strong understanding of EOR, global employment solutions, payroll operations, accounting, tax, and corporate compliance.
Proven experience managing multinational client portfolios across multiple jurisdictions.
Demonstrated success in client retention, renewals, upselling, and cross-selling.
Excellent verbal and written English communication skills.
Strong stakeholder management, presentation, and problem-solving skills.
Ability to manage multiple complex client accounts while balancing competing priorities.
Proactive, collaborative, and adaptable mindset for a global, matrixed environment.
Professional qualifications such as CA, CPA, ACCA, CIMA, or AICPA are strongly preferred.

Manage and grow a portfolio of multinational clients across APAC and other global markets.
Build strong client relationships and act as a trusted advisor, ensuring high levels of client satisfaction, retention, and service excellence.
Develop account plans aligned with clients' business objectives and identify opportunities for growth.
Partner with internal teams to deliver solutions in EOR, payroll, accounting, tax, and corporate compliance.
Provide strategic guidance on international expansion and workforce solutions.
Lead regular business reviews and stakeholder meetings to discuss performance and future opportunities.
Drive renewals, upselling, cross-selling, and scope expansion.
Monitor client risks and manage escalations to ensure timely resolution.

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