Digital Account Manager
New
M
MediboostDigital Marketing
Remote position (work from anywhere), Monday to Friday, 12 p.m. to 8 p.m. Sydney, Australia TimeFull-TimeMiddle
SalaryR720,000 – R840,000 / year
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Job Details
- Languages
- English
- Experience
- 2 years
- Required Skills
- SEODigital MarketingSlackAccount Management
Requirements
- A minimum of 2 years of experience in Account Management.
- At least 2 years of experience working in a Digital Marketing Agency.
- Experience handling multiple clients while leading cross-functional teams.
- Excellent written and verbal communication skills in English.
- Knowledge of digital advertising fundamentals (SEO, Google Ads and Facebook Ads).
- In-depth understanding of client needs and ability to identify upsell opportunities.
- Strong attention to detail, time management, and organisational skills.
- Experience in remote working software, including Monday.com, Slack, Zoom.
Responsibilities
- Take ownership of client retention and contribute to their growth within our portfolio.
- Review client reports diligently during our monthly reporting cycle while clearly articulating campaign data and statistics.
- Conduct regular campaign reviews with clients, tailored to their preferences and scaled according to their size.
- Proactively make recommendations for campaign improvements in SEO, Advertising, Social Media, or Website design.
- Drive business growth by expanding the client base through the generation of new client referrals.
- Manage the entire client life-cycle, including onboarding new clients, frequent check-ins, and offboarding calls.
- Collaborate seamlessly within the Digital team, advocating for clients to ensure their success.
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