Strategic Account Manager
New
A
Absorb SoftwareSaaS Learning Management
Remote CANFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- SalesforceZendeskAccount Management
Requirements
- Strong background in technology sales and client management with a minimum 7+ years of experience.
- Demonstrated experience working with large, complex organizations.
- Proven history building strategic account plans and closing land and expand opportunities.
- Ability to become a trusted advisor to senior leaders within client organizations.
- Very strong business communication skills (written and verbal).
- Experience working with a global client base.
- Ability to travel for business when required.
- Strong internal team player.
- Post-secondary degree (business undergraduate or MBA) preferred.
Responsibilities
- Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts.
- Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities.
- Work with internal resources to develop and execute expansion plans from Discovery to Closed Won.
- Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won.
- Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape.
- Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives and assist Absorb’s continued growth.
- Work with existing Customer Success resources to identify risk and mitigate churn wherever possible.
- Use customer and prospect contact activities tools and systems.
- Monitor and report on market and competitor activities and provide relevant reports and information.
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