Senior Account Manager
New
G
GR8_TECHIGaming
AnywhereFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English (B2 level or higher)
- Experience
- 3+ years
- Required Skills
- JiraConfluenceAsanaAccount ManagementCRM
Requirements
- 3+ years of experience in iGaming as an Account Manager or in a similar client-facing platform role.
- Advanced commercial negotiation skills with the ability to build and defend financial proposals.
- English proficiency at B2 level or higher.
- Deep structural understanding of the iGaming landscape, including operator sites and marketing challenges.
- Solid technical literacy regarding SDLC and release management.
- Proficiency with CRM and BI tools for account planning.
- Experience with project management tools such as JIRA, Confluence, Miro, and Asana.
- Resilience, empathy, and strong problem-solving skills.
- Excellent time management and ability to prioritize effectively.
Responsibilities
- Own commercial growth plans and execute commercial renewals while identifying upsell and cross-sell opportunities.
- Negotiate complex commercial proposals including discounts, SLA compensations, and contract renegotiations.
- Analyze client ROI using CRM and BI data tools to optimize product adoption and uncover revenue opportunities.
- Translate client business metrics and feedback into operational and product improvements for internal teams.
- Drive smooth platform onboarding for new accounts and resolve operational issues across Legal, Compliance, Finance, and Support departments.
- Track and document client requests and feature updates in CRM, JIRA, and Confluence.
- Mentor team members and lead training sessions for new joiners while delivering product upgrade presentations to clients.
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