Solutions by Text

A compliance-first enterprise text solution. The first FinText™ company, bringing real-time payments to the SMS channel.

101-250 employees

Founded 2008

$110M private equity

Mobile Payments

Private Company

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Mobile Payments Information Services Consulting SMS Payments Information Technology+2 more

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.

Open Positions3

Remote teams and offices throughout the United StatesFull-TimeSaaS, FinTech, CommunicationsPosted

Senior Account Manager

Own revenue retention for assigned accounts, including renewals, downsell prevention, and churn mitigation.
Develop and execute comprehensive retention action plans for at-risk accounts using health signals and usage data.
Lead complex commercial discussions, including pricing, contract modifications, and value reinforcement.
Drive incremental ARR through payments adoption and expansion into new messaging use cases like lifecycle marketing.
Build and maintain relationships across multiple levels of customer organizations, engaging senior stakeholders and economic buyers.
Execute comprehensive account planning to identify and prioritize expansion opportunities across complex customer environments.
Collaborate with Customer Success, Payments, Product, and Sales teams to support customer objectives and resolve commercial issues.
Maintain accurate forecasting for renewals and expansion within the CRM.

SalesforceCRM

Showing 1 of 3 positions

About Solutions by Text

Solutions by Text (SBT) pioneered compliance-first conversational messaging. They are the first FinText™ company, bringing real-time payments directly to SMS. Serving over 1,500 customers, including major banks and lenders, SBT transforms how regulated businesses connect. You can help them build seamless, secure, and compliant communication and payment experiences. Their platform helps diverse clients engage millions of consumers daily.

How We Work

Solutions by Text operates as a remote-first company across the U.S. They value bold action, ownership, and ego-free collaboration. Continuous learning and growth are part of their DNA. Building fast and smart without sacrificing quality is key. They embrace diverse perspectives and shared wins. You will find a balance between flexibility and high performance here. On-site team gatherings happen throughout the year for those interested.

Engineering at Solutions by Text

Solutions by Text is a category-defining SaaS company. They solve complex problems at scale. Their platform integrates messaging, payments, reporting, and compliance. Engineers focus on scalability, performance, and security. They also build out new AI capabilities. You will work on real-time payments through SMS and MMS. This technical environment offers constant innovation in financial tech workflows.

Why Join Us

Join a company in hyper-growth mode with fresh $110M Series B funding.
Solve complex problems with direct impact in a regulated industry.
Learn and grow alongside top minds in fintech and SaaS.
Work in a remote-first environment with strong support for collaboration.
Contribute to a mission-aligned product that transforms customer engagement.

Benefits & Perks

Competitive compensation and performance bonuses.
Medical, dental, and vision coverage.
401(k) match.
Generous Paid Time Off (PTO).
Home office equipment provided.
Adoption assistance.
Flexible Spending Accounts (FSA).
Opportunities for continuing education and Lunch and Learns.

Tech Stack

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