Sr. Regional Account Manager
New
H
HopSkipDriveSaaS, Transportation
Remote USAFull-TimeSenior
Salary$90,000-100,000 base with an OTE of $150,000 - $170,000
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Job Details
- Experience
- 8+ years of experience in Account Management, Customer Success, or Consultative Sales
- Required Skills
- Artificial IntelligenceSalesforceCustomer SuccessSaaSAccount Management
Requirements
- 8+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments.
- Proven ownership of retention and expansion revenue.
- Strong executive communication and presentation skills.
- Demonstrated success managing complex, multi-stakeholder accounts.
- Advanced CRM discipline and data fluency (Salesforce or equivalent).
- Experience leading cross-functional account execution.
- Comfort operating in ambiguity with accountability for outcomes.
- High operational rigor and the ability to leverage AI into daily workflows.
- Experience in education, government, or regulated markets highly preferred.
- Familiarity with Challenger or similar insight-led sales methodologies highly preferred.
- Background in transportation, logistics, or marketplace platforms highly preferred.
Responsibilities
- Dedicate 2-3 days each week to on-site client visits to foster relationships and drive engagement.
- Spearhead enterprise growth across the product suite using structured discovery and Challenger methodology.
- Maintain multi-threaded relationships across operational, technical, and executive client stakeholders.
- Lead multi-department discovery to uncover unmet needs and quantify expansion opportunities.
- Communicate value to executives to influence decision-making.
- Align internal cross-functional teams including Sales, Operations, Product, Finance, and Support.
- Lead renewals and expansions, including structured negotiations and closing motions.
- Utilize AI to synthesize stakeholder needs, generate Salesforce summaries, and automate recurring account reports.
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