Account Director, Revenue Lifecycle Management
New
N
NeocolSubscription Economy
Remote: United States/CanadaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 10+ years of experience in client services, consulting, or professional services
- Required Skills
- Project ManagementSalesforceJiraAccount Management
Requirements
- 10+ years of experience in client services, consulting, or professional services, including direct account ownership.
- Proven track record growing client accounts and managing portfolio revenue and margin.
- Experience leading enterprise Salesforce engagements, including consultative scoping and SOW development.
- Deep domain knowledge of the subscription economy, recurring-revenue models, and RevOps.
- Expertise in Salesforce Revenue Cloud, including Revenue Cloud Advanced (RCA) and CPQ.
- Strong background in project governance, delivery methodology (Agile, hybrid, waterfall), risk mitigation, and change management.
- Excellent executive presence with the ability to communicate with C-suite stakeholders.
- Proficiency in tools such as Salesforce, JIRA, Smartsheet, Slack, and Google Workspace.
- Prior experience managing or mentoring staff in a project or professional services environment.
- Familiarity with post-PE operating environments, including margin accountability and delivery efficiency metrics.
Responsibilities
- Own and grow an assigned portfolio of accounts against annual revenue and margin targets.
- Build strong relationships with stakeholders and serve as a trusted advisor for their revenue model and business goals.
- Lead the creation of proposals and statements of work (SOWs) and partner with sales on pre-sales activities.
- Serve as a senior billable resource on strategic Revenue Cloud engagements while maintaining a billable quota.
- Own account planning, forecasting, and client KPIs, maintaining visibility into delivery risk, margin, and capacity.
- Collaborate cross-functionally to align staffing and delivery outcomes.
- Capture feedback and refine repeatable playbooks and service offerings.
- Contribute to marketing activities and serve as a public face for the company.
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