Sales Operations Specialist
New
R
RevenueCatFintech, Mobile Monetization
Americas; Secondary Locations: EMEA, Ability to work overlapping hours with US timezones.Full-TimeMiddle
Salary$167K; $167K • Offers Equity
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Job Details
- Experience
- 3+ years in a client-facing role; 1-2 years of marketing or growth experience
- Required Skills
- SalesforceRisk ManagementProcess improvementCRMData analytics
Requirements
- 3+ years in a client-facing role (sales, account management, or customer support).
- 1-2 years of marketing or growth experience (campaign management, content production, or CRM-driven outreach).
- Experience in fintech or payments industry.
- Proficiency with CRM systems (e.g., Salesforce) and support/analytics tools (e.g., Zendesk, Intercom, Notion, Linear, Google Analytics).
- Experience with AI tools and building automations to improve efficiency.
- Strong analytical instincts and ability to track marketing performance.
- Excellent written and verbal communication skills with the ability to resolve risk-related disputes.
- Detail-oriented with a proven ability to improve and document processes.
- Ability to work overlapping hours with US timezones.
Responsibilities
- Manage the full customer lifecycle end-to-end for RC Capital, from lead screening to onboarding and ongoing support.
- Independently run inbound and outbound sales opportunities while monitoring pipeline health.
- Analyze and report on funnel metrics, including speed to close and conversion rates.
- Collaborate with Product and Operations to surface customer needs, refine risk workflows, and implement process automations.
- Execute marketing and content initiatives to drive developer acquisition and retention.
- Serve as a point of contact for cross-functional stakeholders including Legal, Finance, and Data teams.
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