Sales & Operations Manager
New
H
Hunt StCommercial coatings
Looking for Philippines-based candidates, AU business hours (approx. 9 AM - 5 PM, Monday to Friday)ContractManager
Salary2,000 - 3,000 AUD per month
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Job Details
- Languages
- Clear English
- Experience
- Minimum 2 years closing experience in B2B or high-ticket B2C sales
- Required Skills
- SalesforceProject CoordinationHubSpot
Requirements
- Have at least 2 years of closing experience in B2B or high-ticket B2C sales.
- Demonstrate experience closing deals with ticket sizes of $3k–$20k USD.
- Have owned an individual sales quota in a previous role.
- Have experience in project coordination or operations alongside sales, such as logistics, scheduling, or multi-party coordination.
- Demonstrate CRM proficiency; Zoho CRM is preferred, and HubSpot or Salesforce experience is accepted.
- Actively use ChatGPT, Claude, or similar AI tools in daily work and explain how they have improved sales or administrative workflows.
- Be comfortable adopting new technologies and troubleshooting tools independently.
- Communicate clearly in English on online and phone calls with Australian business buyers.
- Write clearly, including summarizing complex project status in three bullet points.
- Nice to have experience in construction, trades, flooring, or building products.
- Nice to have experience building or leading a small sales team.
- Nice to have familiarity with quoting software, invoicing tools, or basic ERP systems.
Responsibilities
- Qualify inbound commercial leads and conduct discovery calls with commercial buyers.
- Build quotes in the CRM, present them to buyers, handle objections, and close deals.
- Maintain a structured follow-up cadence for every qualified lead.
- Coordinate site assessments with certified installers across Australia.
- Schedule installations with installers and customers, resolving scheduling conflicts.
- Manage projects from quote acceptance through site assessment, installation, completion, and invoice payment.
- Serve as the customer's primary point of contact throughout the project lifecycle.
- Resolve customer and installer issues, escalating to leadership when needed.
- Maintain installer relationships, identify coverage gaps, and quality-check performance through customer feedback.
- Support onboarding new installers as the network grows.
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