LastPass

๐Ÿ‘ฅ 501-1000InternetSaaSMobile AppsSoftware๐Ÿ’ผ Private Company
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LastPass is a password management service that helps users securely store and manage their passwords, enabling easier access to online accounts while enhancing security.

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๐Ÿ”ฅ Sales Commissions Analyst
Posted about 16 hours ago

๐Ÿ“ Portugal

๐Ÿ” Software Development

  • Advanced knowledge of Excel for data analysis, reporting, and automation
  • Strong analytical skills, with a focus on data-driven decision-making and problem-solving
  • Monthly data reconciliation
  • Monthly and quarterly variable compensation calculation processing
  • Compensation plan rollouts
  • Implementing process efficiencies

SQLData AnalysisMicrosoft Power BISalesforceAnalytical SkillsAccountingData visualizationFinancial analysis

Posted about 16 hours ago
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  • Experience in Security Operations
  • Relevant experience in Security Operations as a Tier 2+ escalation point, validating work from junior analysts and driving remedial actions (both procedural and technical)
  • Intermediate knowledge of security-related technologies, including but not limited to cloud service providers (AWS preferred), network filtering/proxies, EDR(s), and privileged access management solutions
  • Proficiency in network/traffic analysis, endpoint analysis, CSP investigations, and big data processing
  • Expert-level understanding of incident reporting and the ability to translate technical analysis into clear, actionable summaries and recommendations
  • Strong ability to multitask, prioritize, and take initiative
  • Proven mentorship and leadership skills
  • Serve as the key escalation point for associate analysts
  • Develop, refine, and operationalize evaluation criteria for resolving security investigations
  • Monitor all security investigations, conduct analysis, implement remedial actions, and assist with the deployment/configuration of protective measures for confirmed risks
  • Collaborate with SecOps management to set, track, and adjust case priorities for the team as needed
  • Ensure the resolution of all security cases and adhere to service-level agreements established by DA3RT leadership
  • Create and maintain programmatic dashboards and visualizations to ensure traceability of operations and accurate metric reporting
  • Contribute as a core member of the global incident response team during significant incidents and support post-incident reviews
  • Participate in an off-hours on-call rotation
Posted 1 day ago
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  • Background in Instructional Design, Education, Human Resources, Organizational Development, or a related field (or equivalent experience)
  • Proven experience in facilitation, instructional design, and corporate learning.
  • Strong facilitation and presentation skills, with a demonstrated ability to engage diverse audiences.
  • Experience managing and facilitating new hire onboarding programs.
  • Proficiency in LMS platforms, e-learning authoring tools (e.g., Articulate, Camtasia), and virtual facilitation tools (e.g., MS Teams).
  • Strong project management skills with the ability to lead multiple learning initiatives simultaneously.
  • Foundational HR knowledge, including an understanding of talent development and performance management.
  • Data-driven mindset with experience using learner feedback and performance metrics to continuously improve learning programs.
  • Excellent communication, collaboration, and relationship-building skills.
  • Deliver engaging in-person, virtual, and hybrid training sessions for employees at various levels.
  • Facilitate interactive learning experiences that drive engagement, skill development, and behavior change.
  • Adapt facilitation techniques to different learning styles, business needs, and leadership levels.
  • Provide coaching and guidance to employees and leaders to support learning application.
  • Manage, enhance, and facilitate the new hire onboarding program to ensure a seamless employee experience.
  • Partner with HR and business leaders to design and improve onboarding content aligned with company culture, values, and job expectations.
  • Monitor the effectiveness of onboarding, collect feedback, and continuously refine onboarding processes.
  • Design and develop interactive learning materials, including instructor-led training, e-learning modules, job aids, and assessments.
  • Leverage digital tools, multimedia, and technology to enhance learning experiences; continuously assess and improve learning content based on participant feedback and business needs.
  • Collaborate with business leaders, HR partners, and subject matter experts to assess learning needs and develop targeted solutions.
  • Stay current on emerging learning trends, HR developments, and instructional design innovations.
Posted 5 days ago
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๐Ÿงญ Full-Time

๐Ÿ’ธ 250000.0 - 320000.0 USD per year

๐Ÿ” Software Development

  • Proven executive leadership in managing large-scale eCommerce, subscription, and payment systems for SaaS or consumer technology companies.
  • Leadership experience with Commerce platforms and experience working in product management or engineering organizations
  • Proven ability to translate business strategies and architecture requirements into actionable and scalable technology solutions that drive measurable business outcomes
  • Demonstrated ability to prioritize and deliver technologies that enhance the customer experience across web, mobile, and digital channels, ensuring seamless integration and engagement
  • Ability to drive a forward-thinking, innovative culture by identifying emerging trends, experimenting with new technologies, and quickly adapting to changing business and customer needs
  • Technical depth in eCommerce architecture, subscription management platforms (e.g., Zuora, Stripe, RevPro), payment systems (CyberSource, Ayden, etc) integrations and NetSuite ERP
  • Strong business acumen with the ability to align technical strategies with broader company goals.
  • Exceptional leadership, team building, and communication skills, with the ability to influence at all levels of the organization.
  • In-depth knowledge of SaaS business models, product led growth motions, billing workflows, and subscription-based revenue operations.
  • Knowledge of global payment compliance (e.g., PCI-DSS, GDPR).
  • Partner with both the business and technical teams to innovate and deliver customer experiences at every digital touchpoint
  • Lead the development and execution of a comprehensive digital technology roadmap with clearly defined target states aligned to business goals
  • Oversee teams for web and commerce platforms, ensuring timely development of features while maintaining platform performance and scalability
  • Drive platform transformations (e.g., headless commerce) and manage ongoing software development process improvements to optimize speed-to-market
  • Build, manage, and optimize subscription, billing, and payment platforms to deliver a world-class customer experience. Ensure platforms are scalable, secure, and seamlessly integrated with adjacent engineering systems and processes
  • Oversee the architecture, development, and operations of eCommerce systems, connecting engineering platforms, and ensuring frictionless workflows that support the customer journey from purchase to renewal
  • Partner with data teams to implement insights-driven solutions, enabling actionable reporting, forecasting, and optimization of commerce operations.
  • Ensure adherence to global compliance and security standards for payments and billing systems, safeguarding customer trust and data integrity.
  • Manage and grow a high-performing global team of product owners, engineers, and administrators, fostering a culture of innovation, empowerment, and collaboration.
  • Stay ahead of industry trends, emerging technologies, and best practices to continuously innovate and improve the organizationโ€™s technology landscape.
  • Drive a culture of innovation and experimentation across the team to align with strategic objectives
Posted 10 days ago
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๐Ÿ“ United States, Canada, Hungary, Portugal

๐Ÿงญ Full-Time

๐Ÿ” Security

  • A background in GRC or security-related roles with 2+ years of experience is preferred.
  • Knowledge of security and privacy-related standards and frameworks such as NIST 800-53, FedRAMP/StateRAMP, CMMC, ISO 27001, SOC 2, and SOX ITGC.
  • Ability to integrate security and privacy controls into business processes, focusing on enabling business outcomes while maintaining robust security and privacy standards.
  • Excellent listening, written, and verbal communication skills with the ability to engage effectively across all organizational levels.
  • Capable of working independently with strong initiative, planning, and organizational skills to efficiently complete tasks.
  • Strong ability to communicate complex cybersecurity concepts to a diverse audience, including both technical and non-technical stakeholders.
  • A growth-oriented mindset with the ability to challenge the status quo and integrate situational awareness into business decisions.
  • Provide guidance on the objectives of the information security program and risk management strategies to internal stakeholders.
  • Assess and communicate requirements to ensure compliance with security standards and frameworks such as ISO 27001 and SOC 2 to LastPass teams and customers.
  • Proactively monitor and respond to support requests in the GRC team intake queue.
  • Conduct security risk assessments, including those of third parties, to identify risk reduction strategies and collaborate on the implementation of controls.
  • Respond to information security inquiries and questionnaires from customers and business partners, coordinating with LastPass Engineering, Product, and Security teams as needed.
  • Perform control assurance activities to support continuous control reporting, monitoring, and management.
  • Assist in the preparation and execution of internal and external audit activities.
  • Contribute to the ongoing operation, governance, and improvement of the security program, including forums, documentation, and reporting.

AWSSQLCloud ComputingCybersecurityData AnalysisJiraAzureCommunication SkillsAnalytical SkillsMicrosoft ExcelRESTful APIsComplianceRisk ManagementConfluence

Posted 15 days ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 160000.0 - 190000.0 USD per year

๐Ÿ” SaaS, subscription-based or ecommerce

  • Experience in retention, CRM, lifecycle marketing, and/or customer experience - preferably in a SaaS, subscription-based or ecommerce businesses at $40M+ scale
  • Experience leading high-performing teams with a proven ability to develop and promote talent
  • Expertise in optimizing retention and scaling large scale subscription programs, with a deep understanding of churn reduction and customer retention strategies
  • Strong analytical skills, with experience in PowerBI, Databricks, and Customer Data Platforms. A proven track record of using data to drive impactful retention initiatives
  • Ability to balance strategic vision with hands-on execution to deliver measurable growth
  • Experience with advanced personalization and hands-on experience with platforms like Gainsight, Salesforce, Marketo, or similar
  • Drive measurable improvements in churn, gross revenue retention, and customer lifetime value.
  • Optimize and scale subscription growth across all touchpoints of the customer journey.
  • Identify at-risk customers through deep dive customer data analysis and implement personalized emails, in-app messages, and push notifications to address customer issues and preemptively prevent churn.
  • Implement win-back programs to re-engage lapsed customers.
  • Develop and execute automated lifecycle campaigns across marketing channels (email, push, customer support touchpoints, etc) to engage customers at key milestones.
  • Develop and implement persona-based segmentation to deliver highly personalized content and customer experiences.
  • Conduct comprehensive customer research through surveys, in-app capabilities, and interviews to analyze customer behavior during their first 90 days.
  • Utilize this feedback to optimize product adoption and usage to ensure customers are seeing value early on.
  • Monitor, define, and measure retention metrics and key performance indicators (including churn, renewal rates, freemium to paid conversions, customer health scoring, time to value, etc).
  • Leverage data in SalesForce, Gainsight, and Databricks, to understand customer behavior and retention strategy effectiveness.
  • Optimize subscription management (payment options, frequency changes, merge subscriptions, upgrade paths, etc) to boost retention rates.
  • Identify upsell and cross-sell opportunities to drive more product value and increase customer satisfaction, engagement, and loyalty.
  • Partner with Marketing, Product, Engineering, and Customer Success teams to align retention efforts with business goals.
  • Leverage customer behavior insights & retention trends to influence product roadmap decisions that drive and enhance the customer experience.
  • Coach and develop a high-performing team, fostering a culture of collaboration, innovation, and customer obsession.

LeadershipSQLData AnalysisPeople ManagementSalesforceCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsAPI testingStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationCustomer serviceRESTful APIsJSONData visualizationTeam managementCRMData analyticsCustomer supportCustomer SuccessSaaSA/B testing

Posted 30 days ago
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๐Ÿ“ US

๐Ÿงญ Full-Time

๐Ÿ’ธ 118500.0 - 145000.0 USD per year

๐Ÿ” SaaS

  • Experience as a Product Owner or Business Analyst in a SaaS company, focusing on billing and payment platforms.
  • Hands-on expertise with Zuora Billing, Stripe, ChargeBee, or other subscription billing and payment solutions.
  • Experience integrating billing systems with CRM platforms (e.g., Salesforce) and ERP solutions (e.g., NetSuite).
  • Deep understanding of subscription billing models, payment processing, and revenue workflows in a SaaS environment.
  • Proficient in SQL and data analysis to troubleshoot, analyze, and optimize system performance.
  • Strong collaboration and communication skills, with the ability to align cross-functional teams on priorities and deliverables.
  • Proven ability to drive automation and process improvement within billing and payment systems to support scalability and digital transformation.
  • Own and enhance LastPassโ€™s Zuora Billing platform, ensuring its scalability, compliance, and operational efficiency to support the companyโ€™s rapid growth
  • Lead the design and execution of payment processing workflows, integrating platforms such as Cybersource, Adyen, and NetSuite to ensure seamless financial operations.
  • Own the product backlog and drive initiatives to improve billing accuracy, payment reliability, and subscription lifecycle management, including contract amendments, renewals, and cancellations.
  • Partner with Product and Marketing to unlock new revenue growth opportunities by enabling pricing strategies, promotions, and discounting models.
  • Collaborate with Salesforce and Data Engineering teams to ensure seamless data flows between CRM, billing, and financial systems, reducing friction in customer purchases and renewals.
  • Drive automation initiatives to streamline billing, invoicing, payment reconciliation, and compliance workflows across Finance, Revenue Operations, and Accounting teams.
  • Define and document technical and operational workflows, ensuring alignment with internal stakeholders and external compliance requirements (SOX, PCI).
  • Act as the subject matter expert and escalation point for billing and payment system challenges, providing strategic guidance and hands-on resolution.
  • Continuously assess market trends and emerging payment technologies to keep LastPass at the forefront of digital commerce innovation.

SQLBusiness AnalysisData AnalysisProduct ManagementSalesforceJiraREST APIAgile methodologiesComplianceCRMFinancial analysisData modeling

Posted about 1 month ago
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๐Ÿ”ฅ DevOps Engineer
Posted about 1 month ago

๐Ÿงญ Full-Time

๐Ÿ” Software Development

  • Working with AWS services or any other cloud provider.
  • Familiarity with widely used DevOps tools and technologies in the industry.
  • Experience in at least one typed programming language, such as Go, Python, or JavaScript.
  • Designing and implementing solutions that adhere to security industry best practices, standards, and compliance frameworks.
  • Delivering solutions, conducting root cause analysis, and recommending, influencing, and implementing operational improvements.
  • Strong problem-solving abilities.
  • A collaborative, team-oriented approach with a positive, can-do attitude.
  • Effective communication skills with various stakeholder groups of diverse backgrounds and technical expertise within LastPass.
  • Proficiency in English with strong written and verbal communication skills.
  • Maintain and update CI/CD pipelines and manage the LastPass environments, adhering to industry and company-wide best practices.
  • Maintain the build and deployment processes, along with related supportive environments.
  • Drive standardization and automation efforts for the build and release processes.
  • Document and communicate improvements to various stakeholders.
  • Work closely with product development teams to ensure quality gates are met for the codebase and that organizational standards for pipelines are followed.
Posted about 1 month ago
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๐Ÿ“ Hungary

๐Ÿ” Password and identity management

  • Good understanding of DevOps tools and technologies used across the industry.
  • Ability to deliver solutions and provide root cause analysis while recommending, influencing, and implementing solutions to operational problems.
  • Extensive knowledge of Continuous Integration and Continuous Delivery processes, and familiarity with CI/CD tools such as GitLab CI, GitLab AutoDevOps, Jenkins, ArgoCD, and Puppet.
  • Solid understanding of cloud technologies (AWS).
  • Work experience with containerization technologies (Docker, EKS, ECS).
  • Infrastructure-as-code mindset (CloudFormation, CDK, or similar).
  • Experience with any scripting language (Python, Go, or similar).
  • Hands-on experience with monitoring infrastructure using commercial or open-source monitoring systems (e.g., Datadog).
  • Ability to communicate effectively with different stakeholder groups with varying backgrounds and technical understanding.
  • Strong problem-solving skills and an IaC mindset.
  • Team player with a can-do attitude.
  • Design, build, and maintain CI/CD systems, including the pipeline and tooling, following industry and company-wide best practices.
  • Drive standardization and automation efforts in the build and deployment processes.
  • Support and improve tools for continuous integration, automated testing, and release management.
  • Document and communicate improvements to various stakeholders.
  • Collaborate closely with developer teams to ensure the quality gates and usability of the pipeline.

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Posted 4 months ago
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๐Ÿ“ Hungary

๐Ÿ” Password and identity management

  • We welcome new ideas, support your growth, and recognize your value.
  • We are recruiting for roles like Software Developers proficient in JavaScript/TypeScript with React, PHP, C#, Software Testers skilled in Java and C# using Selenium, DevOps Engineers experienced in AWS, and Application and Cloud Security Engineers.
  • Join the LastPass Online Talent Community, and weโ€™ll contact you when a position that matches your skills and interests opens up.
  • Main departments operating in EMEA include Product Engineering, Software Architecture, Platform Engineering, Trust and Security, and Product Design.

AWSPHPPythonBashJavaJavascriptKubernetesTypeScriptC#.NETReactSeleniumCI/CD

Posted 6 months ago
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