Strategic Account Manager
New
T
TelligenHealthcare
This role is a remote position candidates must be located in California.Full-TimeMiddle
Salary93,000 - 115,000 USD per year
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Job Details
- Experience
- 5-7 years experience
- Required Skills
- Account ManagementRelationship management
Requirements
- Bachelor’s degree in healthcare, health education, public health, or a related field (or equivalent combination of education and experience).
- 5-7 years of experience in Medicaid or commercial healthcare account management, clinical health management programs, or delivery of employee health benefits.
- At least 3 years of experience managing complex client relationships.
- Ability to travel locally and overnight up to 50%.
- Must be located in California.
- Experience with case management models and interventions (preferred).
- Knowledge of care coordination best practices and transitions of care (preferred).
- Familiarity with population health stratification and risk assessment tools (preferred).
- Understanding of care management metrics and outcomes measurement (preferred).
- CCM (Certified Case Manager) certification or ability to obtain within 2 years (preferred).
Responsibilities
- Develop and maintain strong relationships with key clients to ensure program success.
- Act as the primary conduit between Telligen and the client for contract deliverables, renewals, and expansion.
- Monitor financial performance and profitability of assigned accounts.
- Coordinate with internal operations to ensure services meet client needs and track operational performance trends.
- Lead or coordinate implementation teams for new business opportunities.
- Conduct scheduled and ad-hoc client meetings, training, and manage feedback processes.
- Deliver required contractual client reports.
- Assist sales teams with prospect presentations, proposals, and upsell materials.
- Monitor healthcare industry trends and provide recommendations for pricing, services, and benefit design improvements.
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