Strategic Account Manager
New
Q
QuadriviaHealth Technology
United StatesFull-TimeSenior
SalaryCompetitive base salary plus performance-based incentive compensation
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Job Details
- Experience
- 10+ years
- Required Skills
- Account Management
Requirements
- 10+ years of experience in healthcare delivery systems — health system operations, managed care, health tech commercialization, or a related client-facing healthcare role.
- Prior experience at a startup or high-growth company, with comfort operating without established playbooks.
- Demonstrated success managing complex, multi-stakeholder enterprise healthcare accounts.
- Strong working knowledge of healthcare contract structures, SLA governance, and value-based care mechanics.
- Track record of meeting or exceeding renewal and expansion revenue targets.
- Excellent executive presence and consultative selling skills.
- Willingness and ability to travel up to 50% of the time.
- Based in the United States.
- Experience with EHR integration patterns and clinical workflow technology (preferred).
- Background in call center / access center operations or clinical process outsourcing (preferred).
- Existing relationships within target health systems or provider networks (preferred).
- Experience selling or supporting AI-enabled or digital health solutions (preferred).
Responsibilities
- Own the end-to-end relationship for a portfolio of strategic healthcare delivery system accounts, serving as the primary point of contact for executive stakeholders.
- Develop and execute account growth plans that expand footprint, deepen adoption, and drive measurable outcomes.
- Serve as the internal voice of the client — translating field intelligence into product, pricing, and go-to-market feedback.
- Lead renewal strategy and negotiations, protecting and growing recurring revenue.
- Build multi-threaded relationships across clinical, operational, IT, and executive stakeholders within each account.
- Partner closely with implementation, clinical, and product teams to ensure successful onboarding and sustained value delivery.
- Identify and close expansion opportunities (new service lines, new sites, new use cases) within existing accounts.
- Represent the company at client sites, industry conferences, and regional events (travel ~50%).
- Maintain accurate forecasting, account health tracking, and pipeline reporting.
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