Technical Services Sr. Specialist
New
J
JobgetherAgricultural/Dairy
Remote work opportunity within the East region of the United StatesFull-TimeSenior
Salary95,000 - 120,000 USD per year
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Job Details
- Languages
- English, Spanish
- Experience
- 3-5 years
- Required Skills
- Microsoft ExcelPowerPoint
Requirements
- Degree in Veterinary Medicine, Dairy Science, Animal Science, Agriculture, or a related discipline.
- 3-5 years of applied technical experience in dairy production areas, including reproductive management, genetics, herd health, cow comfort, milk quality, calf management, nutrition, facilities, or related fields.
- Experience training, coaching, and developing personnel in technical or operational environments.
- Experience analyzing customer data and using insights to validate product or solution performance.
- Bilingual proficiency in English and Spanish.
- Strong ability to prepare technical reports, presentations, and educational materials.
- Ability to communicate complex technical concepts clearly and train diverse audiences.
- Analytical skills and experience using dairy management software such as DC 305, BoviSync, PC Dart, or similar platforms.
- Proficiency with standard business software, including Word, Excel, PowerPoint, and Outlook.
- Strong interpersonal and relationship-building skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Willingness to travel approximately 50% within North America.
Responsibilities
- Plan and execute technical service strategies in collaboration with commercial, technical, genetic, and account management teams.
- Manage service activities for strategic accounts, including customer visits, technical assessments, and ongoing support plans.
- Identify opportunities to improve customer profitability and operational performance through technical solutions.
- Deliver hands-on training, coaching, and educational sessions for farm employees and internal teams.
- Monitor the progress and impact of implemented solutions, evaluating results and identifying opportunities for continuous improvement.
- Prepare and present technical reports, performance summaries, and product validation insights for customers and internal stakeholders.
- Maintain strategic account information and support financial validation activities.
- Participate in global technical and strategic account initiatives.
- Respond to technical questions and provide expert support to customers, prospects, and internal teams.
- Create technical communications, share field performance data, and contribute content for industry and internal channels.
- Represent the organization at producer meetings, professional events, and industry gatherings to share knowledge and stay current with emerging technologies.
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