Inside Sales Specialist
New
S
SonovaSales
United StatesFull-Time
Salary$22 to $30 an hour. This role is also commission eligible.
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Job Details
- Required Skills
- Customer serviceAccount ManagementCRM
Requirements
- Experience in Inside Sales, Account Management, and/or Customer Service
- Proven ability to solve problems on the fly, proactively and independently
- Detail oriented
- Strong ability to manage a wide range of tasks in an efficient and organized manner
- Ability to build and maintain strong relationships in a remote setting
- Excellent verbal and written communication skills
- Understanding of sales process and collaboration
- Strong desire to provide superior customer service
- Minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity
Responsibilities
- Maintain strong relationships and rapport with existing customers within territory
- Identify, prioritize, and contact new account leads
- Collaborate closely with assigned field sales rep or key account manager
- Manage customer communications in coordination with field team strategy
- Build relationships with the customer throughout the sales process
- Schedule meetings for field sales reps in region
- Solve Sonova customers’ largest challenges with ‘concierge-like’ approach
- Follow up with existing customers to ensure high quality customer service is being met
- Comply with internal policies and procedures for documenting customer interactions in CRM system on a daily basis
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