Product Strategy Manager
New
H
HangLoyalty Membership Platform
Remote, New YorkFull-TimeMiddle
SalaryCompetitive salary & equity compensation
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementData AnalysisStakeholder managementCustomer Success
Requirements
- 5+ years of total work experience across any mix of Product, Consulting, Strategy, Marketing, or Customer Success or similar types of roles.
- Proven ability to successfully partner with and persuade senior executive stakeholders.
- Experience managing cross-functional projects.
- Ability to tackle novel problems using a scientific approach (identify hypothesis, test plan, gather data, iterate).
- Big picture thinking with strong skills in crafting strategy.
- Excellent written and spoken communication skills.
- Experience in strategy consulting, investment banking, or corporate strategy is a plus.
- Previous experience with enterprise SaaS is preferred.
- Passion for consumer brands, particularly the restaurant industry.
Responsibilities
- Work closely with customers to define their needs and drive compelling business value for them.
- Serve as a thought partner to key customer stakeholders and advise them on the future of loyalty and membership.
- Identify a best practices framework for structuring program benefits and rewards and create playbooks for implementing them with Hang.
- Identify product features and integration opportunities through customer interactions and serve as the voice of the customer in all internal roadmap discussions.
- Collaborate with Product, Engineering and Customer Success around the launch of new features to drive customer adoption.
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