Enterprise Account Manager
New
S
SamaB2B Coaching Platform
Quebec, Canada. Ontario, Canada. United Kingdom. Belgium. France. Boston, Massachusetts, United StatesContractMiddle
SalaryCAD $65,000-95,000 + commission + equity
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Job Details
- Languages
- Native fluency in English and French.
- Experience
- 4 years
- Required Skills
- Customer SuccessSaaSHubSpotAccount ManagementCRM
Requirements
- Native fluency in English and French (verbal and written).
- Minimum of 4 years of experience in L&D, HR, Talent, or Customer Success roles serving enterprise clients.
- Proven experience building and maintaining relationships with diverse stakeholders.
- Strong business acumen and fluency in business-specific jargon.
- Previous experience working as a freelancer or within a start-up environment.
- Proficiency with CRM platforms (HubSpot preferred).
- Understanding of technology platforms to drive automation and scalability.
- Demonstrated ability to spot opportunities for account growth and development.
- Strong ability to set, meet, and exceed KPIs and performance goals.
Responsibilities
- Serve as the primary point of contact and strategic advisor for assigned enterprise clients.
- Advise clients on people development strategies to align with their business objectives.
- Facilitate product onboarding, demos, and training sessions.
- Monitor customer engagement data to optimize usage and reach client goals.
- Lead quarterly and annual business strategy reviews with clients.
- Identify and unlock upsell opportunities to drive revenue growth.
- Collaborate with internal Marketing, Product, and Sales teams to share customer insights.
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