Enterprise & Mid-Market Account Manager, EMEA
New
C
Cypress.ioSoftware Testing
Candidates must be in European timezone., European timezoneFull-TimeMiddle
SalaryBase Salary Range: $69,000 – $120,000; On-Target Earnings (OTE): $115,000 – $200,000 (60% base / 40% variable compensation structure)
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Job Details
- Experience
- 4+ years as a quota-carrying SaaS seller
- Required Skills
- Customer SuccessAccount Management
Requirements
- 4+ years as a quota-carrying SaaS seller
- Proven track record managing renewals, expansion, and account growth
- Experience managing mid-market and/or enterprise accounts
- Ability to build rapport and earn customer trust
- Consultative, curious, and customer-focused mindset
- Comfort engaging with technical stakeholders
- Willingness to learn modern development workflows
- Strong organizational and follow-through skills
- Experience working with developers, QA teams, or engineering stakeholders (preferred)
- Exposure to application testing, CI/CD tools, or developer platforms (preferred)
- Experience selling in a Product-Led Growth (PLG) environment (preferred)
Responsibilities
- Build strong, trusted relationships with key stakeholders across assigned mid-market and enterprise accounts
- Establish regular touchpoints that keep you connected throughout the year – not just at renewal
- Maintain clear account plans focused on adoption, expansion, and account health
- Manage renewals end-to-end, partnering with customers to ensure continued value
- Identify and pursue expansion opportunities through cross-sell, upsell, and new team adoption
- Partner with Technical Solutions Consultants to demonstrate value for add-on products
- Develop solid understanding of the Cypress platform to align solutions to customer goals
- Deliver clear, engaging product demonstrations that connect capabilities to real outcomes
- Learn each customer's business, challenges, and priorities to tailor recommendations
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