Customer Support Representative (Italian language)
New
R
RateHawkTravel-tech
Chișinău, Chisinau, Moldova. Belgrade, Vojvodina, Serbia. Istanbul, İstanbul, Turkey. Antalya, Antalya, Turkey. Tiranë, Tirana County, Albania. Rhodes, Southern Aegean, Greece, 11 AM - 20 PM (GMT+3)Full-Time
Salary700 EUR + up to 100 EUR in bonus KPI
Apply NowOpens the employer's application page
Job Details
- Languages
- Italian, English
- Required Skills
- CRMCustomer support
Requirements
- Upper Intermediate level in English (spoken and written)
- Upper Intermediate level in Italian (spoken and written)
- Possess soft skills including kindness, empathy, stress-resistance, politeness, and responsibility
- Demonstrate ability to learn quickly and stay results-focused
- Own a functioning computer and microphone for remote work
Responsibilities
- Take calls and provide initial advice to B2B partners in Italian language
- Communicate with partners about on-going cases
- Provide regular updates on the progress
- Help other operation teams with the communication in Italian language
- Utilize CRM systems and internal databases efficiently
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