Director of Business Operations and Performance
J
JobgetherProfessional Services
Fully remote work environment available to candidates residing in the United States.Full-TimeDirector
SalaryCompetitive base salary range of $150,000 - $200,000 USD, with potential eligibility for bonuses and additional compensation opportunities.
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Job Details
- Experience
- 10+ years
- Required Skills
- Microsoft Power BISalesforceBusiness Operations
Requirements
- 10+ years of progressive experience in Business Operations, FP&A, Revenue Operations, Sales Operations, Consulting Operations, Strategy, or similar business management functions.
- Demonstrated experience supporting executive leadership with forecasting, planning, performance management, and strategic decision-making.
- Strong understanding of professional services economics, resource planning, utilization management, and profitability analysis.
- Proven experience developing KPI frameworks, dashboards, operating reviews, and executive reporting systems.
- Advanced analytical, financial modeling, problem-solving, and business planning skills.
- Ability to translate complex business data into clear recommendations and actionable strategies.
- Strong communication, stakeholder management, and executive presence with the ability to influence across teams.
- Experience building processes, systems, and operating models in growing or evolving organizations.
- Familiarity with business intelligence, CRM, financial planning, and operational management platforms such as Salesforce, Power BI, Harvest, or Smartsheet.
- Experience in healthcare consulting, healthcare technology, analytics, software, professional services, or similar industries is preferred.
- MBA or advanced business degree is a plus.
Responsibilities
- Build and lead the Business Operations and Performance function, establishing scalable processes, governance structures, and operating rhythms.
- Partner with executive leaders to improve decision-making through business insights, performance reporting, and data-driven recommendations.
- Develop KPI frameworks, leadership dashboards, scorecards, and management reporting systems to track organizational health and performance.
- Own sales operations processes, including pipeline management, forecasting, opportunity tracking, revenue performance analysis, and commercial reporting.
- Lead enterprise forecasting activities across revenue, utilization, staffing, profitability, and operational capacity.
- Create resource planning models that align workforce capacity with business demand, growth initiatives, and delivery requirements.
- Improve time tracking, utilization management, resource allocation, and operational efficiency across teams.
- Analyze profitability across clients, projects, services, and business segments to identify opportunities for improved performance.
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