Implementation Consultant

New
S
SamsaraIoT, SaaS
London, England, United Kingdom; Remote - Germany; Remote - UKFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Fluency in English and German (spoken and written) is a mandatory requirement.
Experience
2+ years of experience in an implementation consultant, project manager, or onboarding role.
Required Skills
Project ManagementStakeholder managementChange ManagementSaaSTechnical support

Requirements

  • 2+ years of experience in an implementation consultant, project manager, or onboarding role.
  • 2+ years of experience supporting or working with technical products.
  • Fluency in English and German (spoken and written).
  • Strong project management skills with ability to follow methodologies.
  • Excellent consultative skills with experience in end-to-end system implementations.
  • Proven track record of building trust and communicating with various stakeholders.
  • Experience managing 20+ implementations or projects at a time.
  • Ability to travel to customer sites for up to 30% of the time, including overnight stays.
  • Enterprise SaaS and hardware experience is preferred.

Responsibilities

  • Manage the deployment of Samsara technology to customers to enable quick time to value.
  • Lead solution workshops to develop L1 business processes.
  • Guide customers through change management processes including policy, communications, and training.
  • Run training sessions and demonstrate technology to executives and day-to-day users.
  • Juggle multiple customer engagements in parallel while working cross-functionally.
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