- Establish sales and loyalty strategies for each key account customer.
- Build relationships with key contacts within assigned client accounts.
- Analyze customer needs and propose tailored solutions.
- Ensure customer satisfaction and build long-term loyalty.
- Identify and execute up-sell and cross-sell opportunities.
- Conduct sales negotiations and manage contract renewals.
- Coordinate with Customer Success, Sales, and Marketing teams.
- Contribute to customer community engagement through partnerships and events.
Account ManagementCustomer Success