VP of Client Services
New
B
BusinessolverBenefits Administration
Work Remotely Anywhere in the U.S.Full-TimeVp
Salary150K to 215K per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years
- Required Skills
- Project ManagementPeople ManagementFinancial ManagementClient relationship management
Requirements
- Bachelor’s degree and relevant experience.
- 8+ years progressive experience working with brokers, carriers and clients in the Benefit Administration arena.
- Strong experience with people management and leading teams/organizations.
- Experience coaching leaders to lead.
- Ability to outline a vision and engage teams to follow and execute.
- Financial management experience including managing large budgets.
- Strategic and analytical skills with the ability to drive a plan.
- Strong employee development skills with the ability to motivate and drive exceptional results.
- Ability to grow and sustain client relationships while balancing advocacy for internal and external customers.
- Excellent communication skills for both internal and external stakeholders.
- Proven organizational skills and impeccable attention to detail.
- Assertive, resourceful, and creative problem solver.
Responsibilities
- Ensure timely, accurate and delightful service delivery to all clients collaborating successfully with other functions across Businessolver.
- Provide direction and guidance to team members, including annual strategy for growth and retention.
- Conduct strategic business reviews with clients and act as executive sponsors for relevant ones.
- Evaluate operational metrics to assess trends and risks requiring action plans.
- Support and execute renewal strategies to drive sustained revenue streams.
- Manage P&L across the teams and report performance to executive team monthly.
- Analyze KPIs across the team to identify shifts in strategy to ensure attainment of expected results.
- Drive employee delight through coaching, support, career development and recognition.
- Manage projects and drive results for consistent and successful client delivery.
View Full Description & ApplyYou'll be redirected to the employer's site
