People Operations Manager
New
J
JobgetherHuman Resources
Based in United StatesFull-TimeManager
Salary$100,000 to $130,000 USD, plus additional variable compensation opportunities.
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Job Details
- Experience
- 5+ years
- Required Skills
- Operations ManagementProcess improvement
Requirements
- 5+ years of experience in people operations, human resources, benefits administration, HR compliance, employee experience, or a related operational role.
- Strong experience managing employee benefits programs and supporting employees through benefits questions, life events, and leave administration.
- Experience managing HR systems, maintaining accurate employee records, and improving operational workflows.
- Experience managing relationships with external vendors, brokers, and service providers.
- Working knowledge of employment practices, HR compliance, documentation standards, accommodations, and leave administration.
- Ability to create, maintain, and improve HR processes within a growing and evolving organization.
- Exceptional organizational skills with strong attention to detail and accuracy.
- Ability to communicate complex information clearly, thoughtfully, and compassionately.
- Strong problem-solving skills with a proactive, service-oriented mindset.
- Ability to manage sensitive information while demonstrating professionalism, confidentiality, and sound decision-making.
- Genuine interest in supporting employees and contributing to a positive workplace culture.
Responsibilities
- Administer employee benefit programs, including medical, dental, vision, retirement plans, disability benefits, COBRA, and other offerings.
- Act as a trusted resource for employees by providing clear guidance on benefits, life events, leave processes, and workplace accommodations.
- Manage relationships with benefits brokers, vendors, carriers, and external partners to resolve issues and improve service delivery.
- Oversee daily administration of people systems, maintaining accurate employee records, workflows, documentation, and operational processes.
- Manage and optimize HR technology platforms while identifying opportunities to simplify, automate, and improve people operations.
- Maintain employment documentation, compliance records, policies, and controls to support regulatory requirements and organizational standards.
- Support employee onboarding and offboarding processes, ensuring smooth transitions throughout the employee lifecycle.
- Partner with leadership and legal stakeholders to maintain consistent employment practices and support compliance initiatives.
- Document and improve people processes to create scalable solutions that support organizational growth.
- Handle confidential employee information with professionalism, discretion, and sound judgment.
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